This post contains resources related to our live training, Getting started with Klaviyo Service, which takes place on a recurring basis. You can register to attend the next session here.
| Download our Getting started with Klaviyo Service checklist here. This will guide your next steps as you set up Klaviyo Service. |
Klaviyo Service is a signed-in customer experience for your online store that enhances interactions across multiple touchpoints. With Klaviyo Service, you can incentivize signed-in shopping, provide better customer support, drive revenue with dynamic offers and personalized product recommendations, and simplify the post-purchase experience, from starting a return to managing a subscription.
It’s like the most helpful in-store sales assistant in the world just landed on your website, ready to help your customers. During this session, we learn what Klaviyo Service is, and we walk through enablement and customization together.
Watch a recording of a previous session below:
Klaviyo Academy:
Getting started with Customer Hub
Automate customer support and sales with Klaviyo’s AI Service Agent
Customer Hub Help Center articles:
Getting started with Customer Hub
Understand the Customer Hub dashboard
How to create content blocks for Customer Hub
How to connect Smile.io to Customer Hub
How to show Klaviyo Reviews in Customer Hub
How to display favorited items in Customer Hub
How to display product recommendations in Customer Hub
How to style your Customer Hub
Customer Agent Help Center articles:
Getting started with Klaviyo’s AI Service Agent
Understanding how the AI Service Agent works
How to change your handoff setting for the AI Service Agent
How to test and train your AI Service Agent
Getting started with the AI Service Agent overview dashboard
