+2I’ve been using InfusionSoft, ActiveCampaign and a few other email softwares before, and tags have always been a great way to segment users.
Am I correct in understanding that Klavyio doesn’t do this, but uses “custom properties” for this?
If that’s the case, isn’t this a complicated workaround for something most other services do out of the box?
Best answer by Spark Bridge Digital LLC
Hope that helps but let me know if you have any other questions!
+21Yes, you are correct in your understanding of tags vs. custom properties. But what is not available out of the box? Whether you call a property a tag or a tag a property, either way, it’s available out of the box.
+2I mean being able to drag “add/remove tag” into a flow - that’s all I need.
So that later I can design more complex flows. But I’ll shop around and see what else is out there.
+21You can already do that in Klaviyo too.
+21Drag the block into the flow.
+33
Hope that helps but let me know if you have any other questions!
+2That helps and confirms my main concern - thank you!
I need a system that’s a little easier to handle, since I’ll be using link clicks in emails to segment users based on actions taken.
I’m sure Klaviyo can do this with various custom properties and modified links, but it’s just not the user friendly thing I’m looking for!
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