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Contributor IV
May 17, 2025
Solved

Clarification on review_has_media Value Type for Trigger Split

  • May 17, 2025
  • 4 replies
  • 146 views

Hi Klaviyo Community! 

I hope you are doing well. I’m setting up a review follow-up flow and want to split reviewers into two groups:

  • Those who uploaded media (e.g. photos)

  • Those who didn’t

I see that review_has_media is available as a property for use in trigger splits. However, I want to confirm how Klaviyo reads this value from an integration like [insert your review platform, e.g. Junip/Yotpo/etc.].


Does review_has_media return a boolean (true/false) or a number (1/0)?

I noticed in Klaviyo's documentation that both true, "1", 1, etc. are accepted as truthy values, but I want to be sure before implementing a condition like:

  • review_has_media is true (Type: Boolean)
    or

  • review_has_media equals 1 (Type: Number)

I’d appreciate any clarification or experience others have had with this! 🙏

    Best answer by mike digital101

    Hi ​@Kimmy42 ,

    Good question — I’ve set this up many times.

    The review_has_media field can show as either true/false or 1/0, depending on your review platform (like Junip, Yotpo, etc.).

    To be sure, go to a recent review event in Klaviyo, click “View Details,” and check how review_has_media is shown.

    • If it's true, use: review_has_media is true

    • If it's 1, use: review_has_media equals 1

    Klaviyo can usually handle both, but matching the exact format keeps things clean.

    Hope that helps! if you have any question free free to ask
    Micheal

    4 replies

    Problem Solver IV
    May 17, 2025

    Hi ​@Kimmy42 ,

    Good question — I’ve set this up many times.

    The review_has_media field can show as either true/false or 1/0, depending on your review platform (like Junip, Yotpo, etc.).

    To be sure, go to a recent review event in Klaviyo, click “View Details,” and check how review_has_media is shown.

    • If it's true, use: review_has_media is true

    • If it's 1, use: review_has_media equals 1

    Klaviyo can usually handle both, but matching the exact format keeps things clean.

    Hope that helps! if you have any question free free to ask
    Micheal

    +2348087340172 (Whatsapp number)
    Kimmy42Author
    Contributor IV
    May 17, 2025

    @mike digital101 

    Hi, I hope you're doing well!


    Thank you for your explanation. I just want to confirm—if the metric details show like this, I should use true, correct?


    Sorry to bother you, I just want to be certain before proceeding.

     

    Problem Solver IV
    May 17, 2025

    Hi ​@Kimmy42 ,

    Yes — if the metric details show review_has_media: true, then you're good to go with:

    review_has_media is true

    No bother at all — always better to double-check before setting conditions in a flow.

    Let me know if you need help testing it!

    Micheal

    +2348087340172 (Whatsapp number)
    Kimmy42Author
    Contributor IV
    May 17, 2025

    @mike digital101 

    Hi Michael,

    Thanks so much for confirming!— it definitely helps!

    I’ll reach out if I need any help with testing.

    Best,

    Kim