Clarification on review_has_media Value Type for Trigger Split

Question

Hi Klaviyo Community!

I hope you are doing well. I’m setting up a review follow-up flow and want to split reviewers into two groups:

Those who uploaded media (e.g. photos)
Those who didn’t

I see that review_has_media is available as a property for use in trigger splits. However, I want to confirm how Klaviyo reads this value from an integration like [insert your review platform, e.g. Junip/Yotpo/etc.].

Does review_has_media return a boolean (true/false) or a number (1/0)?

I noticed in Klaviyo's documentation that both true, "1", 1, etc. are accepted as truthy values, but I want to be sure before implementing a condition like:

review_has_media is true (Type: Boolean)
or
review_has_media equals 1 (Type: Number)

I’d appreciate any clarification or experience others have had with this! 🙏

mike digital101 · Accepted Answer

Hi ​@Kimmy42,Good question — I’ve set this up many times.The review_has_media field can show as either true/false or 1/0, depending on your review platform (like Junip, Yotpo, etc.).To be sure, go to a recent review event in Klaviyo, click “View Details,” and check how review_has_media is shown.If it's true, use: review_has_media is trueIf it's 1, use: review_has_media equals 1Klaviyo can usually handle both, but matching the exact format keeps things clean.Hope that helps! if you have any question free free to askMicheal

mike digital101 · Answer

Hi ​@Kimmy42,Yes — if the metric details show review_has_media: true, then you're good to go with:review_has_media is trueNo bother at all — always better to double-check before setting conditions in a flow.Let me know if you need help testing it!Micheal

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded