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Hi Klaviyo Community! 

I hope you are doing well. I’m setting up a review follow-up flow and want to split reviewers into two groups:

  • Those who uploaded media (e.g. photos)

  • Those who didn’t

I see that review_has_media is available as a property for use in trigger splits. However, I want to confirm how Klaviyo reads this value from an integration like linsert your review platform, e.g. Junip/Yotpo/etc.].


Does review_has_media return a boolean (true/false) or a number (1/0)?

I noticed in Klaviyo's documentation that both true, "1", 1, etc. are accepted as truthy values, but I want to be sure before implementing a condition like:

  • review_has_media is true (Type: Boolean)
    or

  • review_has_media equals 1 (Type: Number)

I’d appreciate any clarification or experience others have had with this! 🙏

Hi ​@Kimmy42 ,

Good question — I’ve set this up many times.

The review_has_media field can show as either true/false or 1/0, depending on your review platform (like Junip, Yotpo, etc.).

To be sure, go to a recent review event in Klaviyo, click “View Details,” and check how review_has_media is shown.

  • If it's true, use: review_has_media is true

  • If it's 1, use: review_has_media equals 1

Klaviyo can usually handle both, but matching the exact format keeps things clean.

Hope that helps! if you have any question free free to ask
Micheal


@mike digital101 

Hi, I hope you're doing well!


Thank you for your explanation. I just want to confirm—if the metric details show like this, I should use true, correct?


Sorry to bother you, I just want to be certain before proceeding.

 


Hi ​@Kimmy42 ,

Yes — if the metric details show review_has_media: true, then you're good to go with:

review_has_media is true

No bother at all — always better to double-check before setting conditions in a flow.

Let me know if you need help testing it!

Micheal


@mike digital101 

Hi Michael,

Thanks so much for confirming!— it definitely helps!

I’ll reach out if I need any help with testing.

Best,

Kim


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