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Conditional split for a flow for in-store pickup

  • April 18, 2025
  • 3 replies
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We have our online presence and a retail store. We allow our customers to do in-store pickup when ordering online. I’m adjusting our post-purchase flow and want to do a conditional split on if they’ve purchased for shipping or for in-store pickup, but am having a hard time figuring out the details of the conditional split. Is this possible?

Best answer by rqcha

Hi @jbazer! Thanks for posting. Assuming you are using Shopify, in your post-purchase flow you can do a conditional split based on ShippingRate that will indicate the shipping method that the customer chose. For my company, our in-store pickup ShippingRate is called HV Workshop 240 so I added a filter where ShippingRate equals HV Workshop 240 1 time since starting the flow. 

Let me know if that helps!

3 replies

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  • Contributor II
  • 4 replies
  • April 18, 2025

Might be done by adding in dimension and dimension value 


rqcha
Expert Problem Solver I
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  • 2025 Champion
  • 41 replies
  • Answer
  • April 18, 2025

Hi @jbazer! Thanks for posting. Assuming you are using Shopify, in your post-purchase flow you can do a conditional split based on ShippingRate that will indicate the shipping method that the customer chose. For my company, our in-store pickup ShippingRate is called HV Workshop 240 so I added a filter where ShippingRate equals HV Workshop 240 1 time since starting the flow. 

Let me know if that helps!


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  • Author
  • Contributor I
  • 1 reply
  • April 21, 2025

Thank you! That worked!