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embedded form image error

  • April 2, 2025
  • 2 replies
  • 45 views

Forum|alt.badge.img

Hi,

I have some difficulties with an embedded form image. In Klaviyo the embedded form shows correctly but on our website there is a white space above the image we can't fix.

Does anyone have advice how to solve this issue?

URL and printscreen added below for additional information:

https://zoluko.nl/blogs/blogs/hartslagzones-wat-is-het-en-hoe-kun-je-ze-berekenen

 

Best answer by emma.owens

Hi ​@Zoluko ! Thank you for reaching out to the Community! 

This is likely being caused by the CSS styling within your site/theme overriding the Klaviyo CSS applied to the Form. To resolve this issue, I would recommend reaching out to the Website Developer to have them remove/alter the specific CSS styling that is causing the issue!

I hope this helps :)
 

2 replies

emma.owens
Community Manager
Forum|alt.badge.img+20
  • Community Manager
  • 216 replies
  • Answer
  • April 3, 2025

Hi ​@Zoluko ! Thank you for reaching out to the Community! 

This is likely being caused by the CSS styling within your site/theme overriding the Klaviyo CSS applied to the Form. To resolve this issue, I would recommend reaching out to the Website Developer to have them remove/alter the specific CSS styling that is causing the issue!

I hope this helps :)
 


  • Contributor I
  • 1 reply
  • May 17, 2025

I encountered the same issue and managed to fix it by adding the following CSS, which removes the whitespace above the form. Hopefully this helps someone else, as I struggled to find a clear solution myself.

.klaviyo-form-yourformcodehere {
display: flex;
align-items: flex-start;
}