Hey welcome aboard, totally get how confusing things can be at first... Happy to help.
First, since you downloaded the fonts to your computer, you will need to upload them somewhere online like Google drive, Dropbox, or your website's file manager... To get a source link
URL. The platform needs that link to pull in the font. Could you please let me know the platform you are using?
And the upgrade page can be confusing but usually, you will find a pricing or billing tab settings. Look for upgrade or change plan button.
Hi @TeaLady,
For the billing question, once you're on your Plan page, click “Change Plan.” From there, you’ll see a section for your profile and email limits. Click the dropdown, and you'll find a note showing your current plan and what Klaviyo recommends.
You can go with their suggestion or choose a different plan that better fits your needs. The first number represents how many profiles you have in Klaviyo, and the second is your monthly email send limit. The right plan depends on both how many profiles you have and how often you send emails.
If you’re not sure how many profiles you have or how many sends you’ve used for the current cycle, go back to the previous Plan page and navigate to the Overview section. Scroll down a bit, and you’ll see the number of active profiles along with your current email usage for the billing cycle.
If your business is seasonal, you can adjust your plan month to month. Just be sure to check your billing renewal date and make any changes before then to avoid being charged at the old rate.
Hope that helps! Let me know if you need any additional help!
-Rachel
Hey welcome aboard, totally get how confusing things can be at first... Happy to help.
First, since you downloaded the fonts to your computer, you will need to upload them somewhere online like Google drive, Dropbox, or your website's file manager... To get a source link
URL. The platform needs that link to pull in the font. Could you please let me know the platform you are using?
And the upgrade page can be confusing but usually, you will find a pricing or billing tab settings. Look for upgrade or change plan button.
Hello! I attempted to upload the font to my Google drive. When copying the link to Klaviyo I get an error of “Invalid source address” when trying to add. My website is through Wix, but not live yet. The fonts were downloaded for free from the internet.