I’m struggling to get my head around how to set up my post purchase flow. I’m getting very confused!
I have different products which require different post purchase emails regarding the turnaround time, how to care for the product etc. These include:
Mud kitchens - approx 3 week turnaround time
Fitted Tablecloths - approx 7 days turnaround as I have to sew these
Swim Bags, swim caps and goggles - if in stock, sent 1-2 days after purchase
Wet weather gear including overpants, craft aprons, fleece lined pants, shoe covers - if in stock, sent 1-2 days after purchase
Magic Potions - if in stock, sent 1-2 days after purchase
Reusable water balloons - if in stock, sent 1-2 days after purchase
I also then want to have separate emails for new customers and return customers.
I want to send emails pre-shipping and the post-shipping.
And what if they purchase a fitted tablecloth and a swim bag for example.
How can I set this up as a flow (in the simplest form) but so that each customer receives the correct email with information relevant to their purchase?
Thanks
Alana
www.mudmates.co.nz
Be the first to reply!
Log in to the Community
Use your Klaviyo credentials
Log in with Klaviyo
Use your Klaviyo credentials
Log in with KlaviyoEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.