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Question

Issues with Klayvio Partnership Registration?

  • March 26, 2026
  • 7 replies
  • 44 views

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Hi Everyone!

 

I’m currently having issues with my partnership application. I did not even receive a confirmation email that my application was received. It’s been about a week (which Klayvio mentioned it could take for approval) and I haven’t received any communication.

 

Should I re-submit the application? I attempted to contact partners@klayvio.com but it seems that inbox is no longer monitored. Sent in another support email as well

 

Has anyone else had issues with registration? I have two clients waiting to onboarding, hence the impatience!

 

Thank you.

7 replies

ArpitBanjara
Principal User II
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  • Principal User II
  • March 27, 2026

Hey ​@chloe.strange ​@GabbyEsposito - can you please help them?


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  • Author
  • Contributor II
  • March 27, 2026

Hey ​@chloe.strange ​@GabbyEsposito - can you please help them?

Thank you.


whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • March 27, 2026

@WhyWhyWhy it might be obvious but doesn’t hurt to ask.  Did you email partner-portal@klaviyo.com ?

I only ask because I noticed you misspelled the name :)


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  • Author
  • Contributor II
  • March 27, 2026

@WhyWhyWhy it might be obvious but doesn’t hurt to ask.  Did you email partner-portal@klaviyo.com ?

I only ask because I noticed you misspelled the name :)

I will do that! Definitely misspelled. Thank you.


GabbyEsposito
Community Manager
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  • Community Manager
  • March 27, 2026

Hi Everyone!

 

I’m currently having issues with my partnership application. I did not even receive a confirmation email that my application was received. It’s been about a week (which Klayvio mentioned it could take for approval) and I haven’t received any communication.

 

Should I re-submit the application? I attempted to contact partners@klayvio.com but it seems that inbox is no longer monitored. Sent in another support email as well

 

Has anyone else had issues with registration? I have two clients waiting to onboarding, hence the impatience!

 

Thank you.

Hi ​@WhyWhyWhy! So sorry you are experiencing this. I will pass along to our internal partnership team. Keep me updated. 


GabbyEsposito
Community Manager
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  • Community Manager
  • March 27, 2026

Hi Everyone!

 

I’m currently having issues with my partnership application. I did not even receive a confirmation email that my application was received. It’s been about a week (which Klayvio mentioned it could take for approval) and I haven’t received any communication.

 

Should I re-submit the application? I attempted to contact partners@klayvio.com but it seems that inbox is no longer monitored. Sent in another support email as well

 

Has anyone else had issues with registration? I have two clients waiting to onboarding, hence the impatience!

 

Thank you.

Hi ​@WhyWhyWhy! So sorry you are experiencing this. I will pass along to our internal partnership team. Keep me updated. 

@WhyWhyWhy partner team is aware and working on it!


Forum|alt.badge.img
  • Author
  • Contributor II
  • March 27, 2026

Hi Everyone!

 

I’m currently having issues with my partnership application. I did not even receive a confirmation email that my application was received. It’s been about a week (which Klayvio mentioned it could take for approval) and I haven’t received any communication.

 

Should I re-submit the application? I attempted to contact partners@klayvio.com but it seems that inbox is no longer monitored. Sent in another support email as well

 

Has anyone else had issues with registration? I have two clients waiting to onboarding, hence the impatience!

 

Thank you.

Hi ​@WhyWhyWhy! So sorry you are experiencing this. I will pass along to our internal partnership team. Keep me updated. 

@WhyWhyWhy partner team is aware and working on it!

Thank you!