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Klaviyo form loading very slowly or not at all

  • November 16, 2025
  • 1 reply
  • 27 views

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I have a Shopify site and have tried embedding a Klaviyo form in this landing page - https://2xedge.com/pages/black-friday - in two ways:

  1. using the Shopify “app embed” section in the page template
  2. taking the code snippet provided by Klaviyo and pasting it into a “custom liquid” section in the page template. 

Clearing my browser cache, using incognito windows, and testing on various devices, 50% of the time the Klaviyo form embedded in the page doesn’t load at all. The other 50% of the time it takes 30 to 120 seconds (2 minutes) to appear.

The page loads fast - it gets a Page Speed Insights score of 98 on mobile and 100 on desktop. 

What do I need to do to get this form to load 100% of the time, and to load quickly. I get that there will likely be a delay and a few seconds would be acceptable - not minutes.

Thanks for any/all help!

Best answer by Byrne C

Hey ​@LB3000,

Did you make any changes to your site/the way you implemented the form in the past day? On both my MacBook Pro Chrome browser, and on Safari on my iPhone 15, it loaded after about 1 second. Are you still seeing this issue on your device?

1 reply

Byrne C
Community Manager
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  • Community Manager
  • Answer
  • November 17, 2025

Hey ​@LB3000,

Did you make any changes to your site/the way you implemented the form in the past day? On both my MacBook Pro Chrome browser, and on Safari on my iPhone 15, it loaded after about 1 second. Are you still seeing this issue on your device?