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Contributor I
March 23, 2025
Solved

Klaviyo sending Tracking Number to Customer

  • March 23, 2025
  • 1 reply
  • 102 views

Hello

I send some International Orders through Australia Post. When the order is fulfilled Shopify is notified. This can trigger an event I found {{ event.extra.fulfillment_status|default:'' }}

I am wondering if this event will show the tracking number as well, or just states the order is fulfilled. And if this is the case (as I suspect). How can I get the tracking information into a Klaviyo flow when Aus post is the courier.

Geoff

    Best answer by Victoria_ap_G

    Hi ​@Breezecare 

    Thanks for you question in the community.

    you should be able to use the following: {{ event.extra.fulfillments.0.tracking_number }} to pull in the tracking number via Shopify. 

    There’s also a handy answer here for adding shipping links

    Hope that helps!

     

    Vic

    1 reply

    Victoria_ap_G
    Expert Problem Solver II
    2025 Champion
    March 24, 2025

    Hi ​@Breezecare 

    Thanks for you question in the community.

    you should be able to use the following: {{ event.extra.fulfillments.0.tracking_number }} to pull in the tracking number via Shopify. 

    There’s also a handy answer here for adding shipping links

    Hope that helps!

     

    Vic

    Email, SMS & CRM Consultant