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New editor - not showing dollar sign for order total


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Hi folks, 

I’m probably missing something here, but I’ve followed this guide https://help.klaviyo.com/hc/en-us/articles/4408802597659-How-to-Build-Dynamic-Blocks-in-a-Flow-Email-new-editor-

and while I can get everything else displaying ok, total value for the order won’t display with a dollar sign, and I can’t figure out why… any suggestions (it’s a Shopify store)? This is what I have in place:
 

Total Order Value: {{ event|lookup:'$value' }}

 

Thanks!

Best answer by stephen.trumble

Hey @wernstrom 

You can change the currency display for a specific template by navigating to the Styles section of any template. Here, you will see a Currency dropdown.

Classic Editor

2017-10-17_14-04-46.png

New Editor

New_editor_change_currency.jpg

When you update the currency format on the template level, the display of any values dynamically populated into your template will be updated to reflect the conventions of the new currency:

  • The currency symbol
  • The placement of the currency symbol (i.e. prefix or suffix)
  • The punctuation used in formatting the value (i.e. commas or periods, etc.)

2017-10-17_14-05-54.gif

This setting overrides the default currency setting in your account, but only for the current template. This is useful if you are segmenting based on geographical region and are targeting your campaign content based on different locations.

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6 replies

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  • Problem Solver II
  • 34 replies
  • May 2, 2022

Sometimes even if you folow the steps properly

There's gonna be glitch in klaviyo new editor

Kindly contact klaviyo support team

Please like these post if it was helpful

 


stephen.trumble
Community Manager
Forum|alt.badge.img+60

Hey @wernstrom 

You can change the currency display for a specific template by navigating to the Styles section of any template. Here, you will see a Currency dropdown.

Classic Editor

2017-10-17_14-04-46.png

New Editor

New_editor_change_currency.jpg

When you update the currency format on the template level, the display of any values dynamically populated into your template will be updated to reflect the conventions of the new currency:

  • The currency symbol
  • The placement of the currency symbol (i.e. prefix or suffix)
  • The punctuation used in formatting the value (i.e. commas or periods, etc.)

2017-10-17_14-05-54.gif

This setting overrides the default currency setting in your account, but only for the current template. This is useful if you are segmenting based on geographical region and are targeting your campaign content based on different locations.


Forum|alt.badge.img+9
  • Author
  • Problem Solver II
  • 98 replies
  • May 2, 2022

Hi @stephen.trumble , thanks for reminding me about the currency settings in the styles tab, I’d missed that - however, it hasn’t fixed the issue:

 


Forum|alt.badge.img+9
  • Author
  • Problem Solver II
  • 98 replies
  • May 4, 2022

Hi @stephen.trumble, I’ve been able to add 2 decimal places thanks to another post on here, but the dollar sign will still not display… I have updated the style settings. Any suggestions?

 


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  • Contributor I
  • 1 reply
  • July 5, 2022

How about using this:

{% currency_format event.extra.subtotal_price %}

{% currency_format event.extra.shipping_lines.0.price %}

{% currency_format event|lookup:'$value' %}

 


Forum|alt.badge.img+9
  • Author
  • Problem Solver II
  • 98 replies
  • July 17, 2022
bhold29 wrote:

How about using this:

{% currency_format event.extra.subtotal_price %}

{% currency_format event.extra.shipping_lines.0.price %}

{% currency_format event|lookup:'$value' %}

 

Thanks, I’ll give that a shot!