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Contributor I
August 21, 2022
Solved

Shopify embed form successful, but not adding to specified List

  • August 21, 2022
  • 1 reply
  • 62 views

Hi all!

 

I’ve created an embed form for Shopify and everything is setup as expected, I can submit the form and receive the confirmation message.

 

The problem is that when I check the List where I am expected to be stored, I am not seeing the successful submissions.

 

I don’t see any errors or issues, yet I am still seeing nothing.

Any help will be great!

 

Thanks!

    This topic has been closed for replies.
    Best answer by Bobi N.

    @Toploadr 

    The only problem I can think of without looking directly in the form to see if this is actually the problem is the list setup. Usually when you create a list it is double opt in list meaning when you submit the form before you are added to the list you will receive email that you need to click on confirm that you want to be subscribed. So you must click the email that you get as confirmation before you are added to the list.

    Or another solution here would be to go in the list settings and change this to single opt in so when people submit the form they will be added immediately to the list without any other additional actions needed..

    1 reply

    Bobi N.
    Partner - Platinum
    Bobi N.Answer
    Champion & Partner
    August 22, 2022

    @Toploadr 

    The only problem I can think of without looking directly in the form to see if this is actually the problem is the list setup. Usually when you create a list it is double opt in list meaning when you submit the form before you are added to the list you will receive email that you need to click on confirm that you want to be subscribed. So you must click the email that you get as confirmation before you are added to the list.

    Or another solution here would be to go in the list settings and change this to single opt in so when people submit the form they will be added immediately to the list without any other additional actions needed..

    Head Email Marketing Technician at Flowium