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Contributor I
February 3, 2024
Solved

Track a profile after identify Javascript call

  • February 3, 2024
  • 2 replies
  • 117 views

Can you identify a user and have Klavio keep tracking the user as they continue navigating?

https://developers.klaviyo.com/en/docs/javascript_api

 

We have a custom newsletter signup, which performs an identify action on success.

klaviyo.push(['identify', {
// Change the line below to dynamically print the user's email.
'email' : '{{ email }}'
}]);

Following page navigations fail to track the profile, I only see the first ‘Active on site’

 

Thanks

Ryan

    This topic has been closed for replies.
    Best answer by ryanhend

    Ignore that, it’s working. It was just a bug in follow up pages.

    2 replies

    ryanhendAuthorAnswer
    Contributor I
    February 3, 2024

    Ignore that, it’s working. It was just a bug in follow up pages.

    Brian Turcotte
    Klaviyo Alum
    February 8, 2024

    Hi @ryanhend!

    Thanks for sharing your solution with the Community!

    - Brian