+1Hi there,
I’m having a bit of a unique issue. We offer warranties as an add-on to our products.
There are some rare cases where someone may add a warranty later, and they abandon their checkout.
For various reasons, we want to exclude users from entering abandoned checkout if they ONLY have a warranty product in their basket (but fine for them to enter if they have that plus another item).
What’s the approach to doing this?
Best answer by Byrne C
Hey
We can make this happen with trigger filters!
The filters you’d use would be:
Item count is at least 2
OR
Items do not contain Warranty.
The only time this would not work is if somebody starts a checkout with 2 warranties, and nothing else. I’d imagine that’s pretty rare, but you’d have to decide if you’re okay with this filter being slightly imperfect. Let me know if this helps!
+27Hey
We can make this happen with trigger filters!
The filters you’d use would be:
Item count is at least 2
OR
Items do not contain Warranty.
The only time this would not work is if somebody starts a checkout with 2 warranties, and nothing else. I’d imagine that’s pretty rare, but you’d have to decide if you’re okay with this filter being slightly imperfect. Let me know if this helps!
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