$value does't work in trigger filter

Question

Hi,I’m having issue setting Trigger Filters in the Flows section of Klaviyo.What does the $value mean here? I suppose it is the price of the product; however, I tried greater than, at most or even not equal to a number. None of them worked.

David To · Accepted Answer

Hey @JessFosnough,Great use case for that filter!@Billy, oftentimes the $value data point would be indicative of the value of the event. For example, as @JessFosnoughmentioned, with a Started Checkout event, the $value would indicate the overall cart value.But overall, it would vary depending on the metric it’s associated with.However, in your particular case, it may may simply be a placeholder since the standard viewed product metric doesn’t pass any $value data points. Unless this was a custom viewed product event; in which case you may want to discuss this further with your developer to see what defines this $valuepoint.David

JessFosnough · Answer

Hi @Billy,Can you tell me what type of flow you are trying to trigger? I have an abandoned cart flow that uses a filter of $value is greater than 0, so it doesn’t sent an email to someone who started a checkout, but then removed the items from their cart.If you are looking to create a viewed item email, I don’t think you would need that $value, since they might not have anything in their cart.Hope that helps!

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