🚨Calling all Klaviyo reviews users: grow your strategy with custom questions

This just in: Klaviyo Academy dropped a new course all about reviews!

Enroll in Improve your Klaviyo reviews strategy with custom questions and follow along at your own pace. You will learn how to build custom review questions that align with your unique brand, products, and customer-base. That way you can ask the questions you care about (e.g., how would you describe your

By the end of the course, you’ll be able to:

Collect new customer data with custom review questions.
Segment reviewers based on their responses.
Split their flows into unique messaging pathways.
Target reviews segments with omni-channel campaigns.

Note: In order for this course to be useful, you should already have reviews set up in Klaviyo. Don’t know how to do that? Learn how to get started.

📣We want to hear from you! 📣

Let us know what custom question you’d like to ask customers, or a specific strategy you’ve employed that has worked well!

For instance, if you’re a hair-care brand, you may want to test questions like:

Do you have curly or straight hair?
What other hair products are you most interested in?
What is your hair length?

If you have any questions, comment below to let us know.

Page 1 / 1

We subscribe to (and pay a lot of money for!) Klaviyo Reviews.

One of the reasons for doing so was because Klaviyo Reviews has the ability to to ask the Review email recipient Custom Questions, which are then attached to the customers profile in Klaviyo.

The problem is that there is presently no way to extract this information in the form of a Klaviyo Custom Report!

If it's not possible to extract this information from the customer profile in the form of report, then what is the point of having it in the first place?

Ps. I tried exporting all the cusomer reviews as a spreadsheet but the spreadsheet was empty….

Hello @ashley_mcdermott

That’s awesome news — thanks for sharing! This new Klaviyo Academy course sounds super valuable, especially if you’re already using Klaviyo Reviews. Learning how to build custom review questions can really help you collect insights that actually matter to your brand — not just generic feedback.

It’s great that the course also covers how to segment reviewers and personalize follow-ups — that’s a game-changer for engagement and conversions.

If you already have reviews set up, I’d definitely say go for it. It’s a simple way to make your feedback loop smarter and your marketing more targeted.

Would you like me to help you review your current Klaviyo reviews setup before you start the course, just to make sure everything’s ready?

If yes, contact me on telegram @zionchild00

Best,

Stylo Global Expert

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded