Skip to main content

Looking for general guidance on getting started, setting up, or trouble-shooting Customer Hub, Customer Agent, or Helpdesk? Struggling to scale, globalize or customize Customer Hub? Want to know how to configure Customer Agent for your specific needs? Wondering what platforms Helpdesk integrates with or how it might fit in existing separate CX - marketing work-streams? 

You’re in the right place. From October 13-20, our Klaviyo Service product experts, including the Head of Product Grant Deken, as well as product managers Paul and Tanner, will be answering your questions directly. 

Drop your questions in this thread any time during the AMA window, and they’ll respond by Monday, October 20.

Let’s get your service strategy smooth, scalable, and streamlined for the peak season ahead.

The AMA is open! Post your questions below.

Excited to launch Customer Hub for a client! We’re just waiting on an integration with Redo (their returns platform), since their current live chat runs through it for a seamless returns experience.

Any plans for integrations with returns management providers like Redo? 


Excited to launch Customer Hub for a client! We’re just waiting on an integration with Redo (their returns platform), since their current live chat runs through it for a seamless returns experience.

Any plans for integrations with returns management providers like Redo? 

Hey Marika, super exciting! Opening up more integrations into Customer Hub is a top priority for us. That said, we don’t have timelines for Redo specifically at this stage.