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Custom properties not showing


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Good evening,

 

I need help showing the custom property I have created to separate sign-up responses into segments. I have created a custom property (called brand) in the sign-up form, however it’s not showing when I try to assign it to a segment...

 

 

 

Regards, Charlie. 

Best answer by bluesnapper

Hi @MMXPerformance 

It looks like you have no profiles with the ‘brand’ custom property set, so it won’t yet appear as an option in the drop-downs.

If you manually add the custom property to your test profile, or submit your form, it should appear in the drop-down, as you’ll then have at least one profile with the ‘brand’ custom property.

Let me know if that fixes your issue.

Regards

Andy

 

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3 replies

bluesnapper
Partner
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  • Champion & Partner
  • 737 replies
  • Answer
  • July 1, 2024

Hi @MMXPerformance 

It looks like you have no profiles with the ‘brand’ custom property set, so it won’t yet appear as an option in the drop-downs.

If you manually add the custom property to your test profile, or submit your form, it should appear in the drop-down, as you’ll then have at least one profile with the ‘brand’ custom property.

Let me know if that fixes your issue.

Regards

Andy

 


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@bluesnapper that worked great, thank you kindly.


bluesnapper
Partner
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  • Champion & Partner
  • 737 replies
  • July 2, 2024

No problem @MMXPerformance Glad to have helped.

Regards

Andy