Skip to main content
Solved

Why Can't I Remove Double Opt-In?

  • November 28, 2020
  • 2 replies
  • 230 views

Forum|alt.badge.img+2

I’m not able to remove double opt in in Klaviyo. I saw this article: 

 

https://help.klaviyo.com/hc/en-us/articles/115005251108-The-Double-Opt-In-Process

 

But in my case I’m not able to see this option in the setting of my list (Screenshot attached)

 

 

Best answer by Dov

Hi all,

As of 01/25/2021, any account (free or paid) can enable single opt-in subscriptions from the list settings page without reaching out to support. Please see our guide on enabling single opt-in for more details.

View original
Did this topic or the replies in the thread help you find an answer to your question?
This topic has been closed for comments

2 replies

abbygettys
Klaviyo Employee
Forum|alt.badge.img+3
  • Klaviyo Employee
  • 5 replies
  • November 28, 2020

Hey, there!

 

Abby here from Klaviyo. Paid accounts have the option to use single opt-in (the checkbox you’re not currently seeing), but it has to be enabled by our Support team. The team is online today and you can access them in the top-right dropdown in your account requesting this change.

 

Have a great weekend!


Dov
Forum|alt.badge.img+61
  • Klaviyo Alum
  • 1493 replies
  • Answer
  • April 27, 2021

Hi all,

As of 01/25/2021, any account (free or paid) can enable single opt-in subscriptions from the list settings page without reaching out to support. Please see our guide on enabling single opt-in for more details.