Topics started by enes

5 Topics

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Active Contributor I
enesActive Contributor I
asked in Integrations and Reviews

Local CRM api integration with Klaviyo

Hi,We are Kismet by Milka, a luxury jewelry brand. We are developing our CRM platform. We use the ERP system "Nebim" from a well-known Turkish company, which includes CRM. Our management chose to use it for CRM objectives. It's already in place in our physical stores. So, if someone registers and consents to email marketing in one of our physical stores, he or she must be registered to Klaviyo at the same time. I know Klaviyo only integrate with Salesforce and Zoho, but we need to sync Nebim and Klaviyo somehow, and Nebim is ready to take action on their behalf. They have developer team and we have our developer as well. All we need is guidance from someone who is expert on this. We are now using Shopify, however we will remove it and replace it with the headless CMS "Sanity."Has somebody gone through such integration situation before?https://developers.klaviyo.com/en/reference/subscribe_profilesIt’s possible to do it with API in the link above but I don’t know what part we should go f

5
1
Contributor I
1 month ago
E
Active Contributor I
enesActive Contributor I
asked in Integrations and Reviews

RSS Instagram Feed: Images not showing

Hi,I’ve followed the guide https://help.klaviyo.com/hc/en-us/articles/360004384031 and integrated Instagram feed into Klaviyo. I am 100% sure that I’ve done everything correctly. I can preview my feed in Klaviyo. However, images in the template are not showing, there are just small thumbnail boxes. I’ve sent test to my different emails. I’ve tested in both in Gmail and Outlook but outcome is still same. They don’t show at all!People also say once they are successfully done with the integration, images don’t look properly and aligned. They also say captions and dates don’t appear. I am attaching the screenshots below in order for you to understand the situation clearly. Could you please help me with the issues?Best, 

4
L
Contributor I
2 months ago
E
Active Contributor I
enesActive Contributor I
asked in Analytics and Deliverability

GA4 Source/medium discrepancy and UTM Param Set-up Confusion

Hi, I’d opened this topic on GA forum but hadn’t got any responses. First, I will share what I wrote on this topic. We have an issue with the data coming from Klaviyo. I will try to demonstrate with some screenshots. I can assure you that all the UTMs on Klaviyo correctly working. We have some campaigns have been sent as well as automated flows sending regularly. Though I am able to review campaigns on GA, I cannot see the orders/revenue coming from flows. Plus, it shows the source as "Unassigned". When the revenue comes from Flows it was showing the source as "Direct". However, I resolved this since the problem based on the url ending with "/" slash. Now, this one is fixed but we just got an order from the flow but it shows source/medium as Klaviyo / campaing. It needs to be klaviyo / flow. Also, the rest of the problems still going on.     And then I will explain what I go through currently.  I’ve just changed the default UTM’s by referring to these 2 topics. You can see the default

25
C
Contributor IV
6 months ago
E
Active Contributor I
enesActive Contributor I
asked in Developer Group

Pop-up signup form tracking in GA4 and GTM issue

Hi, We have a pop-up sign up form and I’d like track the form details and confirmation page by establishing gtm and sending to ga4.  I’ve tried many ways however it’s not fired at all.. I’ve used Element Visibility in trigger. I am sharing the screenshots below. I’ve taken the thank you text “teşekkür ederiz” in Turkish and then the blocks in the box. None of them did work. I’ve copied the selector. I’ve even tried selecting the confirmation image since it’s changing when you submit to Subscribe button. Subscribe button doesn’t work either. And in gtm form submit doesn’t show up.. I am sharing our Turkish website link for you convenience since there is a redirection for outside of Turkey. https://kismetbymilka.com.tr/?no_rule=true Looking forward to hearing from you. Best,  

5
Omar
Partner - Platinum
8 months ago
E
Active Contributor I
enesActive Contributor I
asked in Lists, Segments, and Profiles

Sync with Mailchimp, 2 Stores and Duplicate Lists Issues

Hi everyone, Since we have 2 accounts and one Mailchimp account it's getting complicated. As I already imported the data manually and inserted them into one of the lists we already had it's creating the same audiences. That was my concern there are a lot of duplicate audiences right now with the separate lists. I only sync for Kismet by Milka Global and haven't started for the Turkish one. I'd exported the data manually from Mailchimp except unsubscribed ones. All I need to get unsubscribed audiences and click/open data and suppress all unsubscribed. We had separate lists in Maichimp both global and turkish one and there is no way distinguish them while taking the click/open data. If I go for sync only specific lists from Mailchimp, this time click/open datas aren’t pull from Mailchimp. All I want is distiguish the unsubscribed ones and the click and open data ones. The other ways looks too difficult.. I can delete the Turkish lists from Global and vice versa. But there are a lot of du

1
David To
Klaviyo Employee
1 year ago

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