Topics started by stam_marko

6 Topics

stam_marko
Expert Problem Solver II
stam_markoExpert Problem Solver II
asked in Sign-up Forms

Irregular-shaped pop-ups

Hi there,Is it possible to create a pop-up that has irregular shape?For example, instead of the usual squared or rounded pop-up, to have a LEGO-shaped one? Thanks,

2
bluesnapper
Partner
2 months ago
stam_marko
Expert Problem Solver II
stam_markoExpert Problem Solver II
asked in Lists, Segments, and Profiles

Segmenting based on Dynamic Coupon Code

Hi,I’m trying to segment people who have placed an order with a dynamic code.Does anyone have any solution? For now, I only can see the ‘individual’ coupon codes and not the whole group.Thanks,

1
kaila.lawrence
Community Manager
2 months ago
stam_marko
Expert Problem Solver II
stam_markoExpert Problem Solver II
posted in Accounts and Settings

Seeking Efficient Methods to Determine Offer Test Conversion Rates

Hi all,Thank you for taking the time to read this.I've been conducting frequent offer tests and I'm currently seeking the most effective method to accurately determine the conversion rate for each test.Currently, I'm doing an A/B test on our sign-up forms. These forms are identical in design but differ in the offers they present.The welcome flow is then divided using a Conditional Split, which is based on a unique, hidden custom property embedded in each sign-up form. This same methodology is applied to the Checkout flow and other related processes involving the offer.While the submit rate of these forms is certainly valuable, my primary focus is on understanding the conversion rate associated with each specific offer.I'm reaching out to gather insights or suggestions on the fastest and most reliable way to extract the conversion rate data from these tests. Your input would be greatly appreciated.Thank you,

2
stam_marko
Expert Problem Solver II
2 months ago
stam_marko
Expert Problem Solver II
stam_markoExpert Problem Solver II
asked in Campaigns and Flows

Correcting Email Flow Sending Time

Hi,Due to a configuration error, the second email in our flow was set to send 23 days after the first, instead of the intended 23 hours. I've corrected the timing, but over 1000 people are still queued to receive the delayed email.Is there an alternative to manually cancelling each email in the queue?I aim to:Bulk-cancel the emails scheduled for 23 days later, as they'll be outdated. If feasible, reschedule them for a 23-hour delay instead.Any guidance would be appreciated.Thanks.

2
stam_marko
Expert Problem Solver II
7 months ago
stam_marko
Expert Problem Solver II
stam_markoExpert Problem Solver II
asked in Lists, Segments, and Profiles

Creating an Effective (and easy to manage) Email Preference Page

Hi,I'm working on creating an easy-to-use preference page that allows customers to control their email preferences. One idea is to include a frequency option on the preference page, where customers can choose how often they want to receive emails (e.g., once a week, once biweekly, or once per month). This will help us avoid exhausting our list and ensure we're respecting their preferences. However, I'm facing a challenge when it comes to incorporating these preferences into our existing flows. With over 10 live flows, simply using segments won't be sufficient to include all marketing communications based on these preferences. I'm wondering if there's a more effective and practical solution that I might be overlooking. Do you have any insights or suggestions on the most effective and easy-to-execute approach for giving customers control over their email preferences?Thank you,

2
Omar
Partner - Platinum
9 months ago
stam_marko
Expert Problem Solver II
stam_markoExpert Problem Solver II
asked in Lists, Segments, and Profiles

Custom Property Tag Link That Redirects to Preference Page

I am trying to tag a customer WHILE redirecting them to their preference page.I use this as my link:{% update_property_link 'profile_property' 'property_value' 'redirect_link' %}And, I want to redirect to the preference page.So, I added the Preference_page link in the code, like this:{% update_property_link 'LatestXP' '5' '% manage_preferences_link %' %}(Basically asking how’s their latest order, tagging with the appropriate number and redirecting them to their preference page.) That being said, when I send a campaign to my email (not preview!), I get this error:——This page isn’t workingmanage.kmail-lists.com sent an invalid response.ERR_INVALID_REDIRECT——QUESTIONS1. Is it possible that I need to redirect to a specific link instead of a dynamic one?2. Is it possible to find a static url for the preference page (even if that means that they have to fill out their email) ?Thank you! 🙏

5
ebusiness pros
Partner - Silver
10 months ago

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