Topics started by homerunpet

6 Topics

H
Contributor I
homerunpetContributor I
asked in SMS

How to know about how many sms I have sent out after the customers flll in the sms opt-in?

I have set up a sign up form which is multi-step email & sms, and for the sms opt-in i set a list “A” for them to submitted to. So my question1 is how can i know about how many messages and emails i sent out already? since it is not a flow or a campaign, i couldnt find out where to check the data.2, Will they be shown in list “A” as long as they reply my message? Or they will only be shown in the list “A”  by replying “yes” “y” “stop” “help”.3, What if they put in their phone number in the opt-in session, but they dont reply me anything when they receive the message for confirming signing up?  

2
H
Contributor I
2 years ago
H
Contributor I
homerunpetContributor I
asked in Accounts and Settings

How to change the email avatar?

Hello I am using KLAVIYO to do email marketing and want to change this avatar, so when my customers see my email they will see my logo. Does anybody know where to set this in KLAVIYO?  

5
alex.hong
2 years ago
H
Contributor I
homerunpetContributor I
asked in Email Templates and Coupons

Something wrong with the product block.

There are totally 7 poducts in my stroe, and when i tried to add the product to the email template, there are 9 products in there, the extra two products are same as another two products in my store. But when i tried to search them in my store by their ID, i couldn’t find anything.Anybody tell me how to remove them out of the block? 

1
alex.hong
2 years ago
H
Contributor I
homerunpetContributor I
asked in Campaigns and Flows

Default review email link is not working

Hello, I used the email template to set up an flow for review request. I sent myself a preview, and when i clicked the “review this item”, i was led to a 404 page.There is a code in “review this item”, and it is default and i didnt change it, so I am wondering i was led to the 404 becasue it is a test email or i didnt set up this place properly?And if it needs to be set up accordingly, how?

1
David To
Klaviyo Employee
2 years ago
H
Contributor I
homerunpetContributor I
asked in Campaigns and Flows

I want to set a flow for a particular product.

Hello I am trying to creat a flow for a particular  product, after my customer buy this product A, i want to send them an email to remind them to buy product B which is the consumable items of product A, and this email only aims at those customers who is first time to buy this Prodduct A. So how can i set this flow properly? The capture I offer below is my setting now, but i don’t think that is correct. I am a newbie here, please do me a favor.  

3
Bobi N.
Partner - Platinum
2 years ago
H
Contributor I
homerunpetContributor I
asked in Sign-up Forms

how to automatically add list from shopify sign up form to klaviyo

I want to use sign up form in the bottom and footer of my website using shopify page builder. How subscriber add to klaviyo automatically pls?

1
David To
Klaviyo Employee
2 years ago

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