Topics started by jorgehostalet

8 Topics

J
Contributor I
jorgehostaletContributor I
asked in Lists, Segments, and Profiles

How do I add a custom field in the profile of each customer that makes a purchase?

Hi, I would like to add a custom field in the profile of each customer that purchase.For example, if he buys a top then categorize this customer with a custom field that says "top".If he buys a legging, then categorize this customer with a custom field that classify as come from “legging” colecction. Same for sizes. If he buys a XS, then a custom field that categorize this customer with a custom field that says XS. I use shopify plus. 

5
David To
Klaviyo Employee
9 months ago
J
Contributor I
jorgehostaletContributor I
asked in Developer Group

How can I Add Custom Fonts in Email Templates?

Hi, how can I use custom fonts in my campaign? I have added two custom fonts but doesn’t appear in the dropdown of fonts in “text block”. 

6
David To
Klaviyo Employee
1 year ago
J
Contributor I
jorgehostaletContributor I
asked in Campaigns and Flows

Sending an email on a specific day of the month

Hi, why is not possible to set up a day in the worflows? Only Time delay? How can I do If I want to send same mails each launch and I want just to clone flow and change dates?

1
Dov
2 years ago
J
Contributor I
jorgehostaletContributor I
asked in Accounts and Settings

Why Can't I Remove Double Opt-In?

I’m not able to remove double opt in in Klaviyo. I saw this article:  https://help.klaviyo.com/hc/en-us/articles/115005251108-The-Double-Opt-In-Process But in my case I’m not able to see this option in the setting of my list (Screenshot attached)  

2
Dov
3 years ago
J
Contributor I
jorgehostaletContributor I
asked in Lists, Segments, and Profiles

Export CSV order value

Hi,  How can I export a list CSV with this information: Order value  It allows me to export First name, last name, city etc.. but not order value.  Hope to hear soon from you,  Regards

4
marissanunez
3 years ago
J
Contributor I
jorgehostaletContributor I
asked in Campaigns and Flows

FLOW CONDITIONAL SPLIT

Hi,I have created a Flow " Customer Thank You - New vs Returning. I inserted a conditional split that says" Has ordered product where tags contains "on-demand" once over all time.It means that he purchased a product that is currently holding this tag or that he has purchased a product that had/has this tag "on-demand"?

1
Dov
3 years ago
J
Contributor I
jorgehostaletContributor I
asked in Campaigns and Flows

What does "ordered product where tags contains on-demand" mean in a conditional split?

Hi,I have created a Flow " Customer Thank You - New vs Returning. I inserted a conditional split that says" Has ordered product where tags contains "on-demand" once over all time.It means that he purchased a product that is currently holding this tag or that he has purchased a product that had/has this tag "on-demand"?

1
marissanunez
3 years ago
J
Contributor I
jorgehostaletContributor I
asked in Campaigns and Flows

Viewed API vs Add to cart API

I set up 2 flows, one for Add to cart API and other for Viewed product API. But it seems that they overlapse because it can happen someone view a product and add to cart, he will receive two emails.. how can I avoid that?

2
Omar
Partner - Platinum
3 years ago

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