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Why Can't I Remove Double Opt-In?

  • 28 November 2020
  • 2 replies
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I’m not able to remove double opt in in Klaviyo. I saw this article: 

 

https://help.klaviyo.com/hc/en-us/articles/115005251108-The-Double-Opt-In-Process

 

But in my case I’m not able to see this option in the setting of my list (Screenshot attached)

 

 

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Best answer by Dov 27 April 2021, 21:40

Hi all,

As of 01/25/2021, any account (free or paid) can enable single opt-in subscriptions from the list settings page without reaching out to support. Please see our guide on enabling single opt-in for more details.

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2 replies

Hey, there!

 

Abby here from Klaviyo. Paid accounts have the option to use single opt-in (the checkbox you’re not currently seeing), but it has to be enabled by our Support team. The team is online today and you can access them in the top-right dropdown in your account requesting this change.

 

Have a great weekend!

Userlevel 6
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Hi all,

As of 01/25/2021, any account (free or paid) can enable single opt-in subscriptions from the list settings page without reaching out to support. Please see our guide on enabling single opt-in for more details.