Back in Stock Notification - Market Pricing

Question

Hello crew,

we just started using the Back In Stock Notification Feature from Klaviyo in Shopify.

We saw that the price is shown in the email the customer gets.
Is this price the actual price the customer saw when clicking on the Nofiy Me Button or is this price just the “standard” price from the shop.
Our prices change from Market to Market and therefore it would be a negative experience if the customer would see a different price in the Back in Stock Email then on the actual product page when they want to buy the product.

Victoria_ap_G · Accepted Answer

​@fd2025,​​As ​​@In the Inboxhas said the pricingis from the product catalog. So do you have different product catalogues per market?You can also remove the price if you wish. The Back in Stock email one brand sends out only have the image and the product name.If you want to add just the image, drag in an image block, select ‘dynamic image’ and use this code:{% catalog event.VariantId integration='shopify' %}{{ catalog_item.url }}{% endcatalog %}To add the product name into your text, use this code;{% catalog event.VariantId integration='shopify' %}{{ catalog_item.title }}{% endcatalog %}{% catalog event.VariantId integration='shopify' %}{{ catalog_item.title }}{% endcatalog %}

In the Inbox · Answer

Hi ​@fd2025Thank you for posting your question in the community. In terms of the Shopify triggered back-in-stock integration with Klaviyo, its my understanding that the price should be based on the product catalog that is syncing with Klaviyo. So if you change the pricing of the product in Shopify, that adjusted price should be synced within Klaviyo for all flows, including the back-in-stock.I hope this helps!​@In the Inbox

Sign up

Use your Klaviyo credentials

Log in to the Community

Use your Klaviyo credentials

Scanning file for viruses.

This file cannot be downloaded