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Using Klaviyo form as a B2B contact form

  • October 30, 2025
  • 2 replies
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Hi there,

I’m using a Klaviyo form to create a contact form for our B2B customers (together with a flow that notifies our sales team of new leads). I’m having trouble with the “Open message” field, which is currently a single-line text input. This makes it difficult for customers to see what they’re writing. I’ve confirmed with Klaviyo that there’s no way to make just this one field larger without resizing all the other fields (like name, company, and email).

We also tried adjusting it via CSS (see below) — it looks bigger visually, but it’s still a one-liner input field.

Has anyone faced this issue before and found a solution?

Thanks in advance!

 

 

Best answer by whereisjad

@Justyna have you considered implementing this as a custom HTML form that posts to Klaviyo? Only thing to occur at the end is to call the client side subscribe api described here

2 replies

whereisjad
Expert Problem Solver IV
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  • Expert Problem Solver IV
  • Answer
  • October 30, 2025

@Justyna have you considered implementing this as a custom HTML form that posts to Klaviyo? Only thing to occur at the end is to call the client side subscribe api described here


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  • Author
  • Contributor III
  • November 3, 2025

Thanks! We’ll try it out : )