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Klaviyo Embed Form Not working with GemPages

  • 7 April 2021
  • 1 reply
  • 179 views

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I am using GemPages. I had them check the integration with Klaviyo and it is correct so Klaviyo and Shopify are also connected correctly. However, when I enter the embed code in the Klaviyo GemPages element the embed form still will not show up. Am I missing something or is this an error occurring in Klaviyo? GemPages told me it is a Klaviyo issue and they cannot help since their side is setup correctly. Thanks!

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Best answer by Dov 8 April 2021, 21:59

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Userlevel 7
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Hi @keepitsimple,

Thank you for sharing this information with the Klaviyo Community.

Can you first verify that you have our onsite javascript installed?

If so, can you tell me which page on your site you currently have the embed code pasted on?

Thanks.

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