I found quite a few entries on this in the discussion boards and Klaviyo help, but none were 100% clear:
If someone who has unsubscribed from an event-based flow later on
- completes a purchase,
- subscribes to a list (e.g. Newsletter)
… will this lift the suppression and re-enable event-based flow E-mails?
Thanks for your help!
Best answer by Manny SinghView original
Also, this raises another very interesting issue:
How can someone unsubscribe from receiving event-based flow E-mails but still remain on the Newsletter list?!
I guess this is extremely relevant for MANY of my customers!!
@Stefan for BIOBLO, welcome to the community (I haven’t used your products - I’m in Canada, but they look amazing for kids)
Good questions. So, a few things here:
Hope that helps! Let me now if you have follow up questions.
Thanks for your answer!
Please correct me:
You are saying that the ONLY way to stay on a Newsletter list while resigning from receiving event-based flow E-mails is this:
Also, a practical thing:
Curious, why would you want subscribers to not get flow emails? Have you got feedback from people wanting to unsubscribe from flows?