I’m brand new to Klaviyo and just setup my first sign-up form using the Klaviyo Multi-step email and SMS popup. How do I set it up so a unique coupon code gets sent via email or SMS to the subscriber? I didn’t see any other steps in the sign-up form setup process that allows me to do this and I tried googling and looking in these forums for answers but couldn’t find any. Appreciate any/all help, thank you. (PS. I’m using WooCommerce)
Multi-step Signup Form: SMS Coupon Code
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Best answer by David To
Hello
Welcome to Klaviyo!
If you were looking to provide your subscribers with a unique coupon code upon signing up to your form, the unique coupon code would actually be delivered either as an email or a SMS message as part of a Welcome Series flow. At present Klaviyo signup forms forms do not support dynamic coupon codes and are only supported via emails or SMS within campaigns or flows. I’ve explained this further in a similar Community post which I’ve included below:
To provide a unique discount code to contacts who subscribe through a form, you’ll actually want to provide the coupon code within the first message of your Welcome Series flow. You’ll want to set up your Welcome Series flow in a way to trigger off of when a contact is added to the Klaviyo list associated/linked to your signup form. This way, contacts who subscribe through the form will be added to the Klaviyo list which would then trigger the Welcome Series flow thus serving the subscriber a message containing the unique discount code.
Since it also sounds like you are on WooCommerce, one more hurdle you’ll need to cross is setting up dynamic coupon codes. I’ve gone in more details surrounding this in the Community post below:
Overall, since dynamic coupon codes are not supported between Klaviyo and WooCommerce, you’ll want to generate and upload these dynamic coupon codes for use within Klaviyo. I would also suggest taking a look at some of the following Help Center articles that would prove helpful in achieving your goals:
- How to Create an Email Welcome Series
- Creating an SMS Welcome Series
- Guide to Creating Coupons in WooCommerce
- How to Use Coupon Codes in Klaviyo
- How to import coupons in bulk using a CSV file (WooCommerce)
I hope this helps!
David
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