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Sign up form not pushing across to newsletter

  • 28 June 2021
  • 1 reply
  • 17 views

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Hi everyone, 

I have a question about my sign up form. I have created a flyout sign up form that is getting subscribers everyday according to the analytics however I can’t see these extra subscribers on my newsletter list or any other list.

Can someone advise on how to make sure these subscribes are moving across to my email list.

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Best answer by Dov 28 June 2021, 16:08

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Hello @Plantful Pregnancy,

Thank you for sharing your question with the Klaviyo Community.

By default, users will have to confirm their subscription before being added to the list. As a result, users who fills a sign-up form and do not confirm their subscription would show as a form fill in the analytics for the form, but not be a part of the list until they confirm their subscription.

I recommend reviewing the post below for more information!

Thanks and have a wonderful day.

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