Can I manually resubscribe a profile to SMS after I manually unsubscribed them?
Best answer by Taylor Tarpley
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Userlevel 7
+60
Hi there
Thanks for sharing your question with us! Happy to help!
Manually resubscribing a profile to SMS is not possible within Klaviyo. The only option would be for the profile to re-subscribe via SMS through a signup form, or by texting "JOIN" to the SMS Toll-Free Number in use with the account. SMS consent is very explicit and would require the profile to subscribe.
Hope this clears things up!
-Taylor
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