I have an application that (via API) collects the consent from user to receive SMS messages. Double opt-in is setup for this, and as default, users receive the following message to give final consent:
“Please reply YES to receive updates. Msg & data rates may apply. Reply HELP for help, STOP to opt out”
I would like to customize that message, is that possible?
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Hey
Great question!
You can edit to have those automated messages be more aligned with your brand by navigating to Settings > SMS > Automations.
There, you can edit and customize your SMS keywords. You can learn more on this from our How to add, update, or delete SMS custom keywords Help Center article.
I hope this helps!
David
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