Hey Amanda,

I’m curious to know what does it show in the next page after your screenshot. Does it import successfully or do you get an error message?

In case you get an error message, I’d check the Formatting dates for CSV files reference.

 Use this format when uploading dates: MM/DD/YYYY

In case you’re seeing that it’s all good, can you confirm that in the imported profiles do not have the Age Gated DOB in their custom properties?

Visit: Profiles > any email that was imported > Custom properties

Hope that helps,

Stam

Hey @stam_marko ! The list went through and uploaded successfully, and these customers are now even showing “subscribed to SMS” but when I go to any of their profiles in Klaviyo, neither “SMS Consent Timestamp” nor the “Age Gated Date of Birth” when I search in the Custom properties box you’re showing above.

@amanda_d Hmm… since you didn’t receive an error on the formatting and the rest of the data imported successfully, I’d reach out to our Support team to investigate this further for you. 

Let us know what you find out!