I have a phone number and consent block on my sign up form, but when I get the numbers it says “No Phone Number” as the reason for a skip. But then when you look at every phone number profile, it has the number attached and consented on their profile.
I’m not sure why it’s skipping and thinking it’s not a real number? Any ideas on why this is happening? It’s happening to every number I get through my sign-up pop up.
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/66438a62-649d-4a75-9c74-bc0b471afbf2.png)
![](https://uploads-us-west-2.insided.com/klaviyo-en/attachment/ed7ba997-c992-442c-853e-30ceabdd69ee.png)
Best answer by David To
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