I recently started marketing with SMS and I would like to reach out to my email subscribers to encourage them to opt in to SMS marketing.
I set up a welcome flow for SMS and it it working with the SMS subscription pop up. However in order to reach my email subscribers, I folllowed Klaviyo’s guidance on creating an embedded sign up form for SMS, and when I or others have subscribed to SMS marketing via the embedded form, the SMS welcome flow is not triggering. I can see that the new sign ups are added to the correct list and triggering ‘consented to SMS marketing’ which is the trigger for the flow, but the flow still doesn’t send a welcome SMS.
Can anyone please help me understand where I am going wrong?
Best answer by WhiteBHIView original