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Question

Spambots are hitting my abandoned checkout flow

  • November 17, 2025
  • 2 replies
  • 25 views

s0lid
Active Contributor III
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  • Active Contributor III

Hello,

Im getting high bounced rate with my abandoned checkout flow and it’s hitting my deliverability.

On checking all of it are spam emails.

 

What’s the best way to filter this emails so klaviyo won’t send emails to bots?

2 replies

Byrne C
Community Manager
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  • Community Manager
  • November 19, 2025

Hi ​@s0lid,

You might want to check out this thread, which speaks on ways to address bot signups, and how to suppress bots to ensure you don’t send them emails: 

As a general rule, I’d recommend limiting your flow to subscribers only while you’re dealing with this issue, and also adding filters to your flow that would prevent the bots from entering. For example, if you’re noticing that all of the bots are coming from a certain location, or starting a checkout with one specific product, you’d want to add filters to your flow that prevent profiles in that location from entering the flow, or prevent checkouts with a specific product in the cart from entering.

Let me know if this makes sense or if I can answer any more questions!


s0lid
Active Contributor III
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  • Author
  • Active Contributor III
  • November 20, 2025

Hey ​@Byrne C thanks for your reply. I have checked the post but there’s no specific answer for my usecase.

I can’t segment all that checkout as there are valid checkouts happened nor I can segment location as it’s coming from everywhere.

 

I would think I should block it in shopify but I don’t have the technical knowhow to do it.