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Post-purchase flow specific to collections

  • January 18, 2024
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Hi err’body!

I’m needing some help. I’m trying to create a post-purchase flow that is specific to collection (i.e. a customer has made a purchase on our site and has selected “collection” instead of delivery). My site is built on WooCommerce. 

Crossing fingers that someone has the answer for me! 🤞🏼

Best answer by bluesnapper

Welcome to the community @Meg 

You can do this. Create a flow with a trigger of placed order. Add a trigger filter with a dimension of ShippingMethods equals collection. The example below is for Free Shipping in a WooC set-up I have.

Only customers who place an order AND have a collection as their ShippingMethod will trigger/enter this flow.

Alternatively, you could have one post-purchase flow (placed order trigger) and use a trigger split for to select collection customers.

Hope that helps

Andy

 

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bluesnapper
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  • January 18, 2024

Welcome to the community @Meg 

You can do this. Create a flow with a trigger of placed order. Add a trigger filter with a dimension of ShippingMethods equals collection. The example below is for Free Shipping in a WooC set-up I have.

Only customers who place an order AND have a collection as their ShippingMethod will trigger/enter this flow.

Alternatively, you could have one post-purchase flow (placed order trigger) and use a trigger split for to select collection customers.

Hope that helps

Andy