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Tracking Numbers


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  • Contributor I
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Hi ! We want to start using klayvio to send emails once an order has been shipped to our customers with tracking numbers - we use 3 different shipping platform DPD, FEDEX and DHL. Is there a way we can integrate these or pull our tracking information from the 3 sources into klayvio ?  

Best answer by Taylor Tarpley

Hi there @joshb

 

Do you first mind sharing what your integration is?

 

Additionally, when you integrate your shipping platform into Klaviyo, the metrics for Order Shipped, Delivered, Missed Delivery, etc, can flow into Klaviyo and be used to trigger your notification emails from Klaviyo. 

 

Let me double check that multiple shipping integrations wouldn’t be a problem. 

 

Hope this helps!

-Taylor 

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Taylor Tarpley
Community Manager
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  • Community Manager
  • 2148 replies
  • Answer
  • July 5, 2024

Hi there @joshb

 

Do you first mind sharing what your integration is?

 

Additionally, when you integrate your shipping platform into Klaviyo, the metrics for Order Shipped, Delivered, Missed Delivery, etc, can flow into Klaviyo and be used to trigger your notification emails from Klaviyo. 

 

Let me double check that multiple shipping integrations wouldn’t be a problem. 

 

Hope this helps!

-Taylor 


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  • Author
  • Contributor I
  • 1 reply
  • July 8, 2024

Hi @Taylor Tarpley , 

We ship all our order through Unleashed thats our inventory software. 

but I wonder if we can integrate the shipping companies directly ?