Hello all!
When I started setting up the account months ago I selected woocommerce as store option.
In the meantime I switched to Shopify, however Klaviyo keeps asking me to connect to woocommerce in the “welcome setup flow”.
What I already have done:
- I clicked on remove integration woocommerce.
- I added Shopify integration
- reloaded/ log out log in
It continues to ask me to connect to woocommerce.
Any help here?
Thank you :)
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Best answer by ArpitBanjara
Hey @marybeans
This is weird, Just wanted to confirm that you did the below?
- Go to the Integrations tab in Klaviyo.
- Ensure WooCommerce is not listed among your integrations. If it is, remove it again.
- Clear your browser cache or try accessing Klaviyo from a different browser to make sure the changes take effect.
If the issue still persists, I would suggest to connect to klaviyo’s live chat support and they should be able to look into this in more details.
Thank you for being part of this community
Best,
Arpit
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