Hi all,
I have orders with only one product, but the same product is repeated 6 times in the email. I am using dynamic tables to display the order information.
Here are the screenshots with the configuration and code. Please let me know if you need any further information to resolve this. Thank in advance!
Best answer by retention
Hi
So looking at your event data from the preview, it only shows exactly one item for this particular event. Having some experience with the “Eligible for Yotpo Review Request” event, I’m pretty sure it always only shows one item at time.
In that case, you don’t need to use the “dynamic” - you can switch to “static” because you’re not going to loop over more than one item. Try switching to that and see if it works.
Double check to make sure you have the right variable names (e.g. event.product, event.product_image_url, etc)
Hope that helps!
+5Hello
Your email is repeating the same product multiple times due to how the dynamic table is processing event data. Try these fixes:
event collection contains only unique products.:event.product_name pulls distinct values.
I hoe these helps.
Best Regards,
+62Hi
So looking at your event data from the preview, it only shows exactly one item for this particular event. Having some experience with the “Eligible for Yotpo Review Request” event, I’m pretty sure it always only shows one item at time.
In that case, you don’t need to use the “dynamic” - you can switch to “static” because you’re not going to loop over more than one item. Try switching to that and see if it works.
Double check to make sure you have the right variable names (e.g. event.product, event.product_image_url, etc)
Hope that helps!
+17Hello
+62
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