In my email campaigns it won’t let me click on the schedule or send button. It is lighter blue/faded out and there’s no explanation there are all green checks that everything is ready to schedule/send. I have a free plan less than 250 profiles and would be emailing a little over 100 profiles. I previously had an SMS account temporarily (I never used just signed up in an attempt to get chat support, but the chat support did not materialize so I cancelled it). Not sure why I can’t schedule email campaigns and why there’s no explanation revealing itself.
Solved
Email campaign can't go to schedule
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Best answer by alex.hong
Hey there
If you have an account cancellation notice, you would need to contact support and get that sorted out from their team. They are able to get your account reactivated as the Community team is unable to go into the deep end of your account. Thank you for your understanding and have a great day!
Alex
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