Hi, I ran a sale on my shopify store last week. The sale has ended.
I am creating a segment that includes people that has abandoned the checkout process last week. I’d like to send them an email giving them a discount to recover the abandoned cart.
So should I use an email campaign to do that? If so, how can I include the cart content in my email?
or should I create a one-time flow to include this one-week abandoned carts?
I already have an abandoned cart recovery flow, but that’s not specific to this group of abandoned carts.
Thanks for reaching out for help with your abandon cart email.
The best way to achieve this would be to set up a one time flow. In order to pull in the correct data you will need to use one of the prebuilt abandon cart flow templates or create a metric triggered flow using Add to cart as the trigger, you can then add flow filters to limit the audience you are pulling from. Metric triggered flow are the only way to dynamically populate the email template with the correct information.
Thanks for reaching out for help with your abandon cart email.
The best way to achieve this would be to set up a one time flow. In order to pull in the correct data you will need to use one of the prebuilt abandon cart flow templates or create a metric triggered flow using Add to cart as the trigger, you can then add flow filters to limit the audience you are pulling from. Metric triggered flow are the only way to dynamically populate the email template with the correct information.
I would suggest removing the flow trigger filter $Value is greater than 0, any profile that has a Checkout Started will automatically be greater than 0. The flow filters shouldn’t be the issue as none of them are contradicting each other.
I knew I was missing a major piece of information for you but I just figured it out! I’m so sorry for my confusion. Check out this other community post with the same issue:
You could try to create a segment and have the flow trigger on people being in that segment. That way you can sent it out in one go. You could also just send it as a campaign if you'd like.
