I have read the forums but can’t seem to see a solution for my issue.
I’m using Shopify and have started a checkout to fill my cart to test the flow.
Once I send the test flow (I have checked the URL matches the URL on my website for cart), it sends to the email address. Once I click “return to cart” it takes me to a 404 error page - this page does not exist.
This seems to happen for every email address I test with (and I know they have filled the cart).
When you go to preview your email in the builder to see it filled in with actual customer data - how does that link look when inserted?
I have a feeling it may be that you don’t even need ‘https://mybebethelabel.com.au/cart’in your link. Typically {{ event.extra.checkout_url}} will have the entire link pre-filled in it. So cutting that first could work!
Or you may just need a / after cart - https://mybebethelabel.com.au/cart/{{ event.extra.checkout_url}}
But the easiest way would be to preview the email with a customer’s data, see how the link appears and what may be missing or even added onto it that isn’t needed!
When you go to preview your email in the builder to see it filled in with actual customer data - how does that link look when inserted?
I have a feeling it may be that you don’t even need ‘https://mybebethelabel.com.au/cart’in your link. Typically {{ event.extra.checkout_url}} will have the entire link pre-filled in it. So cutting that first could work!
Or you may just need a / after cart - https://mybebethelabel.com.au/cart/{{ event.extra.checkout_url}}
But the easiest way would be to preview the email with a customer’s data, see how the link appears and what may be missing or even added onto it that isn’t needed!