Hi community!
I want to create a review-request flow for a client’s Shopify store, but when I want to set up the trigger, I see there are two options:
- Fulfilled order
- Fulfilled order value
I made some searches on Google, and couldn’t find what’s the difference between them.
Does anyone know?
Solved
What's the difference between "fulfilled order" and "fulfilled order value"?
+1Best answer by KatherineB
Hi
As a flow trigger, you'll want to use the fulfilled order metric. The fulfilled order value would be if you want to qualify people who enter the flow by how much the fulfilled order was worth.
The fulfilled order metric in Shopify is triggered when an order is shipped, not when an order is delivered. So if you are using fulfilled order to trigger a flow that is meant for post-delivery, you'll want to add a few days time delay.
Hope this helps!
Katherine
+23Hi
As a flow trigger, you'll want to use the fulfilled order metric. The fulfilled order value would be if you want to qualify people who enter the flow by how much the fulfilled order was worth.
The fulfilled order metric in Shopify is triggered when an order is shipped, not when an order is delivered. So if you are using fulfilled order to trigger a flow that is meant for post-delivery, you'll want to add a few days time delay.
Hope this helps!
Katherine
Katherine - &BAM | 2023 Klaviyo Champion and Elite Partner
1 person likes this
+1KatherineB wrote:
Hi
As a flow trigger, you'll want to use the fulfilled order metric. The fulfilled order value would be if you want to qualify people who enter the flow by how much the fulfilled order was worth.
The fulfilled order metric in Shopify is triggered when an order is shipped, not when an order is delivered. So if you are using fulfilled order to trigger a flow that is meant for post-delivery, you'll want to add a few days time delay.
Hope this helps!
Katherine
Oh, I see.
Thanks Katherine!
1 person likes this
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