+1I followed this
which was fab! However, I did the add to existing email sign-up pop-up option and now I want to push it live however, I got this alert:
And then when I go into fix it, I can’t see where to do it.
Does anyone know how to fix this?
Thanks!
Best answer by retention
Hi
It looks like you might have built a Klaviyo Signup Form, without an email address capture (or in previous steps). You can technically do this, though it will only collect the relevant information (in your case, the Birthday) if Klaviyo can already identify the user from an existing subscriber. If that’s what you intended, then I actually think this is a Klaviyo bug that’s still warning you that there’s no List to submit to and I would just dismiss the alert and publish it anyway.
However, if you are creating a Two-Step Form, where the first step captures the Email Opt-in, and the second step prompts for their birthday, just make sure you specify the List for the email submit button that might be tucked away in the previous step. See here:
Let us know if that resolved your issue!
+62Hi
It looks like you might have built a Klaviyo Signup Form, without an email address capture (or in previous steps). You can technically do this, though it will only collect the relevant information (in your case, the Birthday) if Klaviyo can already identify the user from an existing subscriber. If that’s what you intended, then I actually think this is a Klaviyo bug that’s still warning you that there’s no List to submit to and I would just dismiss the alert and publish it anyway.
However, if you are creating a Two-Step Form, where the first step captures the Email Opt-in, and the second step prompts for their birthday, just make sure you specify the List for the email submit button that might be tucked away in the previous step. See here:
Let us know if that resolved your issue!
+1Hi Joseph,
Thank you for replying to my query. I have actually selected a ‘list to submit’ for the email opt-in. So are you saying then I should just ignore it? I am just confused where the birthday information will go and how I can find it.
+60Hi
Was this resolved for you?
I think what
Once you capture email on the first step, any actions or properties appended to their profile will be recorded, for instance the birthday value they submit on the second step of the form!
Hope this helps!
-Taylor
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