Hi,
we’ve been successfully using the the Klaviyo App embed integration in our Shopify and were able to receive Active On Site, Viewed Product and Added to Cart events.
Recently we changed our Theme to Broadcast and when I failed to implement the “back in stock” event + flow I realized that none of the Active on site events etc. are being received by Klavyio.
I double-checkend the integration via the app embed, tried manual installation of the code snippet and lastly also the integration via Google Tag Manager. The snippet shows up in the source code but now events are coming trough. At last I removed all manual snippets, tags etc., removed the Shopify/Klaviyo integration and reconnected – no success, same effect! This is how it’s currently NOT working: https://aboutcompanions.com
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Does anyone have an idea?! I searched a lot in the community but didn’t find a solution.
And then also the back in stock code snippet fails and causes error messages in the console (see screenshot).
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Any hint is greatly appreciated!!
Thanks
Stephan