Hi all,
i have created a post purchase flow that it triggered after the order has been fulfilled.
In the first email I would like to display order number as well as a link so that the customer can check the tracking number.
For fetching the order number I am using : “ The following shipped items from your order #{{ order_number }} “ and for tracking Im using this link for the button : {{ fulfillment.tracking_url }}
I created an fulfilled an order on my side and added a tracking number, but when i received the email , there was no order number and the button for tracking was empty.
I though the issue was the fact that the info was not fetch , so I check in the activity details of the specific customer profile and I could see both order # and Tracking Number.
Can someone let me know what I seem to be doing wrong here ? Thanks in advance for taking a look and letting me know
KR
Nick