Getting spammed with direct messages in the

  • 5 December 2022
  • 1 reply

Userlevel 4
Badge +9

Got two of these today, from a recent “helpful” user that you can see on the leaderboard for the community. What’s going on? Related to a data breach?


Best answer by David To 5 December 2022, 22:23

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1 reply

Userlevel 7
Badge +60

Hello @wernstrom,

Thanks for bringing this up! 

On December 4, 2022 a bot profile was created within the platform, which posted comments within several threads and user groups. This profile has since been banned and removed from the Community.

Although this bot only impacted comments within several threads, we are implementing additional procedures and filtering to ensure malicious accounts are blocked from the platform. 

Apologize for the inconvenience this may have cause. Thanks for being a part of our Klaviyo Community!