Multi-Factor Authentication - Is it possible to set up on two phones at the same time for the same account?

  • 20 January 2023
  • 2 replies

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I have MFA set up on my own phone but I want to also set it up on a different “work” phone. Is this possible? Both would be providing authentication for the same account and both phones have different numbers.

Currently I use Google Authenticator. I have tried exporting the account from the old phone to the new phone but it doesn’t work on the new phone.


Best answer by Taylor Tarpley 26 January 2023, 19:37

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2 replies

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Hi Taylor,

before I do this, won’t this just transfer the authentication to a the other phone rather than allowing both phones to authenticate the account?


Userlevel 7
Badge +60

Hi @Glen White


Thanks for clarifying there! 


If you are a big enough account, I think using SSO would be an option. But upon further investigation with me colleagues, you are correct! Technically you cannot have 2 phones connected to a single authentication method. I’m sorry for the inconvenience this might cause! 


Thanks for participating in the Community!